Thank you for shopping with us at Gforcefanwear.com. We strive to provide you with high-quality fan wear for amateur soccer clubs. However, if you are not completely satisfied with your purchase, we offer a refund and return policy to ensure your utmost satisfaction. Please read the following guidelines carefully.

Returns and Exchanges

Eligibility:

– You may request a return or exchange within 30 days from the date of delivery.

– The item(s) must be unused, unworn, and in their original condition with all tags attached.

– Customized or personalized items cannot be returned or exchanged unless they are defective or damaged.

Return Process:

– To initiate a return or exchange, please contact our customer service team at [contact email/phone number] with your order details and reason for return.

– Our customer service team will provide you with further instructions, including the return address.

– Please ensure that the item(s) are securely packaged to avoid damage during transit.

Return Shipping:

– Customers are responsible for the shipping costs associated with returning the item(s), unless the return is due to an error on our part.

– We recommend using a trackable shipping service and purchasing shipping insurance for the returned item(s).

Exchanges:

– If you would like to exchange your item(s) for a different size or design, please specify the details in your return request.

– Exchanges are subject to availability. If the requested item is unavailable, we will issue a refund instead.

Refunds

Eligibility:

– Refunds are available for eligible items returned within 30 days from the date of delivery.

– The item(s) must be unused, unworn, and in their original condition with all tags attached.

– Customized or personalized items can only be refunded if they are defective or damaged.

Refund Process:

– To request a refund, please contact our customer service team at gforcefanwear@gmail.com with your order details and reason for the refund.

– Our customer service team will guide you through the refund process and provide any necessary instructions.

Refund Amount:

– The refund will be issued to the original payment method used for the purchase.

– Shipping and handling charges are non-refundable, except in cases where the return is due to an error on our part.

– Please note that depending on your financial institution, it may take additional time for the refund to be processed and reflected in your account.

Damaged or Defective Items

Inspection upon Delivery:

– Please inspect your order immediately upon delivery.

– If you receive a damaged or defective item, please contact our customer service team within 48 hours of receiving the order, providing details and any supporting evidence such as photographs.

Resolution:

– We will review the reported issue and provide a resolution, which may include a refund, exchange, or replacement, depending on the circumstances.

– In the case of a defective or damaged item, we may request the item to be returned or provide instructions for disposal.

Please note that all decisions regarding returns, exchanges, and refunds are subject to our discretion, and we reserve the right to refuse any request that does not comply with our policy.

If you have any questions or need further assistance, please don’t hesitate to contact our customer service team at gforcefanwear@gmail.com. We are here to help!

Thank you for choosing Gforcefanwear.com. We appreciate your support and hope you enjoy your fan wear.

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